TERMS & CONDITIONS

Welcome to Hotel Golden Grand. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. RESERVATIONS AND BOOKINGS

All bookings are subject to availability.
A valid credit card or advance payment is required to guarantee your reservation.
Special requests are subject to availability and may incur additional charges.

2. CHECK-IN AND CHECK-OUT

Standard Check-in time is 2:00 PM.
Standard Check-out time is 12:00 PM.
Early check-in and late check-out are subject to availability and additional fees.

3. CANCELLATION POLICY

Cancellations made less than 48 hours prior to arrival will be charged a one-night stay fee.
No-shows will be charged the full amount of the reservation.
Different policies may apply to non-refundable promotional rates.

4. GUEST CONDUCT

Guests are expected to behave in a respectful manner towards staff and other guests.
Damage to hotel property caused by guests will be charged to the guest's account.
Hotel Golden Grand maintains a strict no-smoking policy in all indoor areas and guest rooms.

5. LIABILITY

The hotel is not responsible for the loss or damage of valuables not kept in the provided room safes.
We reserve the right to refuse service to anyone for any reason at any time.

6. PRIVACY

Your personal data is collected and processed in accordance with our Privacy Policy.

By completing a booking or visiting our hotel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.